Dear Eve,

Thank you for your email.

The service extended by Mr Chunjur Dozi and the driver was extra-ordinary and exceeded all expectations. He was always there for us throughout the trip and more than just a guide but a personal friend with great interest for our well-being throughout our stay.

We were fortunate to arrive on time to watch the Bhutan National Day celebration in Thimphu as guests of the Election Commissioner Mr Ugyen Chewang. It was a beautiful experience being able to participate in the song and dance with the Bhutanese VIPs and people.

DrukAsia service throughout our stay has been excellent and will continue to recommend your services to all my network of friends and business associates.

I will send you some photos later.

Kind regards
Robin Yap

Hi Sangay,

Thanks for your email and follow up. What a trip! We all had a great time and despite a bit of illness on day 2 we survived the hike and had a wonderful time. Chunjur was a great guide and truly made our stay welcoming and enjoyable. Our driver was safe and friendly and our van was a treat as well.

Food was okay although we wished we had a bit more variety in the hotels and Sean our vegetarian sometimes felt a bit left out from the meal options. We loved the Drubbchu hotel and thought they had amazing food and accommodation.

The hike was a bit tough for some of us, but Chunjur was patient and we all made it up and down the hill and enjoyed the camping even though it was a bit cold at night.

All in all a great trip with some lasting memories. Thanks again to you, Druk Asia and our guide Chunjur and driver who made it smooth and interesting. Chunjur went out of his way to make us feel welcomed and learn as much about local culture and landscape. We couldn't thank you all enough.

I've attached a few group pictures from our stay.

Thanks again and I have sent your email to a group of our Emirates Airline crew who may wish to visit Bhutan as well.

Yours truly,
Adam Gelinas

Hi Sangay

I would like to say a big thank you to you, our guide Chunjur and our driver Karma; it was an awesome trip to Bhutan!!

Kadin-chey
Lim Poh Whee

Hello Eve,

The trip was great, thanks.

We (my wife actually) finally got around posting some of the photos from our great trip in Bhutan. You can see them at the link below. Feel free to use any of them! Also I wanted to send the link to Chunjur but I can’t find his card anymore, can you send me his email address or forward this to him

Best
Giorgio

Hi Sangay

Jim and myself had a wonderful time in Bhutan - Chunjur and Sangay were an excellent guide/driver combination. Always on time, always helpful and Chunjur was a wealth of information on all the places we visited.

I think Jim and myself were very pleased with the entire organisation and service from start to finish.

If we had to choose one small issue it would be the trip to Haa Valley - was a long drive and maybe more time in Paro would have been preferable - we did mention this to Chunjur. But really we were very impressed!

I have attached a couple of photos - please do tell me if you intend to use them at all - or if you would like to see more

Many thanks!

Dear Cipto & Eve: Good Day to you!

我们已经非常圆满顺利的完成了这个7天不丹的旅游，满意度95分！！
首先要感谢你给我们的行程和不丹小贴士给我们的团员带来的方便。
其次要感谢你们安排的2位导游，司机 非常优秀和耐心，以及他们细心周到的安排。
给我们这些VVIP 公教中学1964年毕业班老同学50周年纪念的旅游永生难忘。

餐饮安排都很好
早餐： 面包，咖啡，茶，鸡蛋，导游安排粥 ；
午餐和晚餐： 自助餐都是是6菜一汤+米饭 ；
很有特色： 野餐非常好，客人非常喜欢；
在海拔3988米，安排喝茶，吃点心， 非常温馨；

酒店方面 （ 酒店偶尔会停电和跳电）
廷布 PEDLIND HOTEL （WIFI –大厅 ONLY）
地点是很好，提供酒店矿泉水1大瓶的。
没有电梯，但是服务员会帮我们搬行李到房间，
出门时要把KEY给前台，服务员才会打扫房间，不然就没有打扫。
虽然是有装修，但是房间的木地板走路时，会吱吱呀呀，以为房子要塌了，哈哈。

普纳卡 MERI PUENSUM （没有牙刷，药膏）（WIFI-花园 ONLY）
是安排这3间最差的一间。
蚊子苍蝇太多。我打死了最少20只蚊子。
我住 104，隔壁是司机大哥住，靠近停车地方 。
这个103 ，104 房间千万不可以给客人住。
客人的房间我都有看，房间是蛮大的。
但是我觉得没有到3A的标准。
还好我们只有住1晚。

帕罗酒店 METTA RESORT（WIFI- 大厅，房间—都可以）
没有任何问题，最满意的。 有图书看，有卡拉OK ， 有按摩。
老板娘一起唱歌， 还煮好料给大家吃。

Cheers & Warm Regards.

Dear Eve & Sonam,

Thank you for your efficient follow up.

The arrangements in Bhutan was very efficient and thank you for assigning Chunjur (guide) and Wangchuk (Driver). Both worked tirelessly to ensure that all arrangements went smoothly. They are so committed to their job. I will have no hesitation to recommend anyone travelling to Bhutan to use the services of DRUKASIA,

On my return sector, it was very fortunate that there were business class seats available and we paid USD 90 for an upgrade – very affordable upgrade.

I have uploaded pictures of my trip on my blog. Feel free to use them.

Once again, thank you and will be planning the next trip with some friends this year end.

PS: Great to bump into you at Druk Hotel in Thimphu Joni.
 

Hi Sangay!

Thanks for your e-mail. The trip to Bhutan was very nice. You have a beautiful country and it was very nice to know its culture and its people a little bit better. We already filled in the feedback questionnaire that the local agency gave us at the end of the trip. You can refer to it directly, but as a summary there are 3 main points where you could improve in general:

- We visited a very nice market (I believe in Thimphu) and we could see the variety of vegetables and especially fruits that you have in Bhutan. However, during our lunch and dinners in Bhutan, we did not have that variety on our menu. Actually, we decided to buy some mangos and lychees on our own for our desserts.

- We went to visit the Tiger's Nest and it was a beautiful experience. The place is wonderful, but on the way up, we noticed a lot of garbage on the track and on the side. Being a UNESCO place it is a pity that it is not better taken care of, even though there were a lot of trash bins along the way!. There is some education to be done on waste management and the guides could be a very good source for that education. Many of the trash bins were already full. A good idea would be to ask some of the people going down the place to take a garbage bag with them. This is done in other mountains/places and the people normally cooperate with it. It is not a lot of weight to take down a small bag of garbage....

- Finally, some of the roads in Bhutan are terrible, very bumpy and with a lot of traffic. We did not know it in advance and we realized it when going from Punakha to Gangtey. After few hours of bumps and heavy traffic we decided to go back to Thimphu, since the places to visit in Gangtey were not that special. We also decided not to take the trip to the Haa valley, after knowing that the road was similar to the Punakha-Gangtey road and it was 3 hours one-way trip. We feel that we should have known about this when planning the trip so that we could have made a better decision. Actually, we feel that we had 2 more days in Bhutan than needed.

Thanks again for your help on the trip and we look forward to working with you on a future trip to Bhutan.

Dear Sonam,

I hope you had an enjoyable festive season and a wonderful start to 2013.

On behalf of my friends, Sharon and Sandra, we want to express our appreciation for your Druk Asia team who made our recent Bhutan trip a most wonderful experience.

We made our trip from 13 Dec to 22 Dec, with Chunjur as our guide and Dorji driving the van. Both are exceptionally professional and took great care to ensure our safety and comfort throughout the trip. They were an excellent team and we were very impressed by their initiatives and professionalism. We are thankful to have both as our guide and driver, for they certainly have helped to make our visit to your beautiful country a memorable and positive experience.

Please do convey our appreciation to Chunjur and Dorji as well. We hope they continue to delight your customers and carry on with their fantastic service level!

Best regards,
Yuenhan